1.Introduction

1.1 Reliance (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information that we collect from individuals who visit our website or use our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1.2 By accessing our website or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with the practices outlined in this Privacy Policy, please do not use our website or services.

2.Information We Collect

2.1 Personal Information: When you interact with our website or use our services, we may collect personal information that you provide voluntarily, such as your name, contact details, email address, billing information, and any other information you choose to provide.

2.2 Automatically Collected Information: We may also collect certain information automatically when you visit our website, such as your IP address, browser type, referring/exit pages, operating system, and date/time stamps. This information is collected through the use of cookies and similar technologies.

3.Use of Information

3.1 We may use the information we collect for the following purposes:

• To provide and improve our products and services.
• To communicate with you and respond to your inquiries.
• To process your orders and fulfill your requests.
• To personalize your experience on our website.
• To send you promotional materials and offers that may be of interest to you.
• To conduct market research and analyze trends.
• To comply with legal and regulatory requirements.

3.2 We will only use your personal information for the purposes stated above, or as otherwise authorized by you.

4.Disclosure of Information

4.1 We may disclose your personal information to third parties in the following circumstances:

• Service Providers: We may engage third-party service providers to perform certain functions on our behalf, such as payment processing, shipping, and data analysis. These service providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality of your information.

• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests from public authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

• Consent: We may disclose your personal information to third parties with your consent.

5.Data Security

5.1 We take reasonable measures to protect the security of your personal information and to ensure that it is treated in accordance with this Privacy Policy. However, please note that no data transmission or storage system can be guaranteed to be 100% secure.

5.2 We restrict access to your personal information to authorized individuals who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to disciplinary action if they fail to meet these obligations.

6.Your Rights

6.1 You have certain rights regarding your personal information, including the right to access, correct, update, or delete the information we hold about you. To exercise these rights, please contact us using the contact details provided below.

7.Children’s Privacy

7.1 Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove the information from our systems.

8.Changes to this Privacy Policy

8.1 We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

9.Contact Us

9.1 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Reliance Detergent & Disinfectants Industry LLC
PO Box: 9487, Ajman – UAE
Email: info@reliancedetergent.com
Ph: +971 67 675 870