Welcome to Reliance! These terms and conditions govern your use of our website and the services we provide. Please read them carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, then you may not access the website or use any services.
1. Introduction
1.1 The website (referred to as “Site”) is owned and operated by Reliance, a Detergent and Disinfectant company based in the United Arab Emirates (referred to as “we,” “us,” or “our”).
1.2 By accessing the Site, you acknowledge that you are at least 18 years old or have legal capacity to enter into a contract in your jurisdiction. If you are accessing the Site on behalf of a company or organization, you represent that you have authority to bind such entity to these terms and conditions.
Intellectual Property
2.1 All content, trademarks, logos, and intellectual property displayed on the Site are the property of Reliance or its licensors. You may not use, reproduce, distribute, or modify any of the content without our prior written consent.
2.2 You may use the Site for personal, non-commercial purposes only. Any unauthorized use of the Site may result in legal action.
Disclaimer
3.1 The information provided on the Site is for general informational purposes only. We make no warranties or representations regarding the accuracy, reliability, or completeness of the content. The use of the Site is at your own risk.
3.2 We reserve the right to modify, suspend, or discontinue any aspect of the Site at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Site.
Product Information and Pricing
4.1 We strive to provide accurate and up-to-date information about our products on the Site. However, we do not guarantee the accuracy, completeness, or timeliness of the product information, including prices.
4.2 The prices displayed on the Site are subject to change without notice. We reserve the right to modify prices, cancel orders, or refuse service at our discretion.
Ordering and Payment
5.1 By placing an order through the Site, you warrant that you are legally capable of entering into a binding contract and providing accurate and complete information for the order.
5.2 We accept payment through the specified methods indicated on the Site. Payment must be made in the currency specified on the Site.
Shipping and Delivery
6.1 We will make reasonable efforts to ship orders within the specified timeframes. However, shipping and delivery times may vary depending on factors beyond our control.
6.2 You are responsible for providing accurate shipping information. We shall not be liable for any delays or losses arising from inaccurate or incomplete shipping information provided by you.
Returns and Refunds
7.1 We strive to provide high-quality products. If you are unsatisfied with your purchase, please contact us within a reasonable time for return and refund instructions.
7.2 The returned products must be unused, in their original packaging, and in resalable condition. We reserve the right to refuse returns that do not meet these criteria.
Limitation of Liability
8.1 To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Site or the products purchased through the Site.
Indemnification
9.1 You agree to indemnify, defend, and hold harmless Reliance, its officers, directors, employees, agents, and affiliates